Privacy Policy

Information We Collect

Information You Provide

• Name
• Email
• Organization
• Billing details
• Configured project URLs

Information We Collect Automatically

• Usage metrics
• Crawl metadata
• Performance data
• Log data

How We Use Information

We use data to:

• Provide and maintain services
• Generate analysis and reports
• Enforce plan limits
• Improve reliability and security
• Comply with legal obligations

Data Security

We implement:

• Encryption in transit
• Encryption at rest
• Role-based access control
• Secrets management
• Monitoring and alerting

Data Retention

Retention varies by data type:

• Active accounts retained while active
• Deleted accounts removed within 30 days
• Billing records retained per legal requirements
• Backups retained according to documented retention policies

Subprocessors

We may use infrastructure and AI providers including cloud hosting providers, payment processors, and LLM providers. All subprocessors are bound by contractual data protection obligations.

Your Rights

You may request access, correction, deletion, and data portability. Contact: privacy@indexmind.ai